This Privacy Policy describes how COLOURBOUND & STYLES VENTURES (“Company”, “we”, “our”, or “us”) collects, processes, stores, uses, transfers, and protects personal data obtained through our website, mobile services, social media platforms, customer support channels, and related services.
This Policy is prepared in accordance with:
- Nigeria Data Protection Act 2023
- Federal Competition and Consumer Protection Act 2018
- Cybercrimes (Prohibition, Prevention, Etc.) Act 2015
- Applicable electronic commerce and consumer protection laws
- International data protection best practices including principles reflected under the General Data Protection Regulation (GDPR)
By accessing or using our services, you consent to the practices described in this Policy.
1. DATA CONTROLLER
COLOURBOUND & STYLES VENTURES is the data controller responsible for the processing of personal data collected through this website.
Business Details:
COLOURBOUND & STYLES VENTURES
Address: HOUSE 64, ZONE C, BWARI, ABUJA, FCT, NIGERIA
Phone: 08057615088
Email: [email protected]
2. DEFINITIONS
For the purpose of this Policy:
“Personal Data” means any information capable of identifying an individual directly or indirectly.
“Processing” includes collection, storage, use, transmission, disclosure, deletion, analysis, or modification of personal data.
“User”, “Customer”, or “You” means any person accessing or using our services.
3. INFORMATION WE COLLECT
We may collect and process the following categories of information:
A. Identity Information
- Full name
- Username
- Billing information
- Delivery information
B. Contact Information
- Email address
- Telephone number
- Delivery address
C. Transaction Information
- Order history
- Payment confirmations
- Refund history
- Delivery records
D. Technical Information
- IP address
- Browser information
- Device identifiers
- Login data
- Cookies
- Session analytics
- Geographic location data
E. Marketing Information
- Communication preferences
- Product interests
- Advertising interactions
4. LEGAL BASIS FOR PROCESSING
We process personal data under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent
- Fraud prevention and platform security
5. PURPOSE OF DATA PROCESSING
We process personal data for purposes including:
- Order fulfilment
- Customer account administration
- Payment verification
- Delivery coordination
- Fraud prevention
- Customer support
- Marketing communications
- Website optimization
- Legal and regulatory compliance
- Internal business analytics
6. PAYMENT PROCESSING
Payments are processed through authorized third party payment gateways and financial institutions.
We do not store complete debit card or credit card information on our servers.
Payment processors may independently collect and process personal information subject to their own privacy policies and regulatory obligations.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies for:
- Website functionality
- Session management
- User authentication
- Analytics
- Advertising performance
- Security monitoring
Users may disable cookies through browser settings, although certain website functions may become unavailable.
8. DISCLOSURE OF PERSONAL DATA
We may disclose information to:
- Logistics and courier providers
- Payment processors
- Technology service providers
- Cloud hosting providers
- Regulatory authorities
- Law enforcement agencies where legally required
- Professional advisers including lawyers and auditors
We do not sell personal data.
9. INTERNATIONAL DATA TRANSFERS
Where personal data is transferred outside Nigeria, we implement reasonable safeguards to ensure adequate protection consistent with applicable data protection laws.
10. DATA RETENTION
We retain personal data only for as long as reasonably necessary:
- To fulfil contractual obligations
- To comply with legal requirements
- To resolve disputes
- To enforce agreements
- For tax and accounting purposes
11. USER RIGHTS
Subject to applicable law, users may:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Object to processing
- Withdraw consent
- Request restriction of processing
- Request portability of personal data
Requests may be submitted to:
[email protected]
12. SECURITY MEASURES
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Cybersecurity threats
However, no electronic transmission or storage system is completely secure.
13. THIRD PARTY SERVICES
Our website may contain links to external websites or integrations operated by third parties. We are not responsible for the privacy practices or content of third party platforms.
14. CHILDREN’S PRIVACY
Our services are not directed toward persons under the age of 18.
We do not knowingly collect personal data from minors without lawful authorization.
15. DATA BREACH PROCEDURES
Where legally required, we may notify affected individuals and relevant regulatory authorities in the event of a material data breach affecting personal information.
16. COMPLAINTS
Users dissatisfied with our data handling practices may contact us directly or lodge complaints with the Nigeria Data Protection Commission.
17. POLICY UPDATES
We reserve the right to amend this Policy at any time. Updated versions become effective immediately upon publication on the website.